Frequently Asked Questions
Everything you need to know about enhancing your outdoor space.
What materials are used in Domi Outdoor Living furniture?
We prioritize durability and style by using premium materials such as rust-resistant aluminum frames, weather-resistant PE rattan, and high-density polyethylene (HDPE) for our wood-alternative products.
How long does shipping take for gazebos and pergolas?
Standard shipping typically takes 5-10 business days. Large items like gazebos are delivered via LTL freight, and you will receive a tracking number once your order leaves our warehouse.
Are your patio products easy to assemble?
Yes, all products come with a detailed instruction manual and necessary hardware. We also provide assembly videos for our most popular gazebos and pergolas to guide you through the process.
What is your return policy?
We offer a 30-day return policy for items in their original packaging. Please contact our support team to initiate a return request and receive a return authorization.
Do you offer a warranty on outdoor furniture?
Yes, Domi Outdoor Living provides a 1-year limited warranty against manufacturing defects on most items. Specific components, such as gazebo roofs, may have extended coverage.
How do I maintain my furniture during winter months?
While our products are designed for year-round use, we recommend using protective covers or storing cushions in a dry place during extreme weather to extend the lifespan of your furniture.